First Time Single Sign-on (SSO) Log In

If you do not know your SSO username and password, follow these steps:

  1. Find your SSO username

    • For associates without a SpartanNash email, you can find your username on HRSS
    • For associates with a SpartanNash, Caito Foods or BRT email address, this is your SSO username
    • Please ask your manager, instructions below
    HRSS SSO User Name

  2. Visit, click 'Register My Security Questions'.

    Login using your SSO username, and first-time password (based on your personal information):  aB1111$$9999

    a = Lower-case first character of first nam
    B = Upper-case first character of last name
    1111 = Four-digit year of birth (i.e. 1977)
    9999 = Last four digits of social security number (i.e. XXXX-XX-9876)

    Change Password on First Login
    New Password Requirements:

    • A minimum of 12 characters
    • 1 upper case letter
    • 1 number
    • 1 special character (@#$!, etc.)

    Memorable password examples:

  3. Register Self-Service Password Reset security questions

    Follow prompts to select three questions and answers

    Register Security Questions
Manager Instructions:

SSO Username can be found in Manager Self Service (MGRSS), on "My Team" tile:

SSO Username